Privacy Policy


Last updated: September 28, 2013

Respecting Your Privacy

Nothing ticks us off more than to submit our information somewhere and all of a sudden we start getting ads for unrelated products etc…

At CityofSurfside.com privacy is a priority for you and we are committed to protecting your privacy online. This plain English Privacy Policy (“Policy”) outlines steps we take to assure that you benefit by using our Website and signing up for emails and offers we may participate in towards the goal of great resort services to help you enjoy your Surfside Beach, Texas vacation, and also provides details on how we treat any personal information you submit to us.

This Policy applies to this website, CityofSurfside.com, as well as other domain names that point to CityofSurfside.com and new sites and web pages that may be added from time to time which are not specifically listed in this Policy (collectively, the “Website” or “Websites”). Please note that this Policy applies to Websites maintained by CityofSurfside.com, a private not for profit organization, (also referred to as the “Organization” “Company,” “we, “us” or “our”) and not to websites maintained by other companies or organizations to which we may link for ease of getting you to helpful information. CityofSurfside.com does not control or endorse content provided on any websites.

By using the Website, you agree to the terms of this Policy. If you do not agree to the terms of this Policy, please do not use the Website. We reserve the right to change this Policy without prior notice. You can determine when this Policy was last revised by referring to the “Last Updated date. Any changes to Policies become effective upon posting the revised Policies on the Website. Continued use of the Site following such changes constitutes your acceptance of the revised Policy then in effect.

Information Collection and Use

We may collect and use personal information about you to respond to your request for products and/or services offered through the Website. We are not in the business of selling names to third parties not sponsoring CityofSurfside.com. We will collect information in order to notify you by email about products, information, services, and other opportunities we think will be of interest to you. The information we collect may be from the following sources:

  • Information provided by you.
  • Information provided by you in connection with obtaining a certain product or service offered by a Surfside area business partners and sponsors.
  • Information you provide us when you register to receive communications from us (such as your email address).
  • Information you provide when you enter promotions or and we buy the list. If CityofSurfside.com ever has a sweepstakes event we will not sell the list of resulting names.
  • Information you provide us through telephone and web-based interaction, customer service correspondence, and general feedback.

We may collect demographic and other information. Demographic information is information such as, zip code, gender, interests, or any information that is not tied to your personal information. In addition, we might receive information about you from other online or offline sources and may add that information to your existing account and/or to the personal or other information you provide.

When you visit the Website, we may also collect the ip address of computers accessing the website. Non-personal information is generally collected through the Website from the following sources: server log files, environmental variables, cookies, pixel tags and other similar technologies and information that you voluntarily provide.

  • Server Log Files. Your Internet Protocol (TCP/IP) address is a number that is automatically assigned to the Internet Service Provider (ISP) network that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in server log files when you visit the Website.
  • Environmental Variables. Your computer generally publishes information such as computer type (Windows or Macintosh, Chromebook, Android, iOS), screen resolution, OS version Internet browser, and Internet browser version. These environmental variables are collected by most websites, and can be used to optimize your experience on the Website.
  • Cookies and Similar Technologies. To serve you faster and with better quality, we and our service providers may use “cookies” or similar technologies on the Website. Cookies are small bits of code, stored on a computer hard drive, which enable a website to ” personalize” itself for each visitor. Cookies are an industry standard used by many websites.
  • Pixel Tags. We and our service providers may also use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively “Pixel Tags”) in connection with Website pages and HTML-formatted email messages. Pixel Tags allow Websites to count visitors of certain pages of a Website, to deliver branded services, to provide online advertising, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when the email has been opened.
  • Information That You Voluntarily Provide. We may also collect non personal information (such as your geographic location, etc.) when you voluntarily provide such information to us. When such information is not combined with any personal information, such information is considered to be non-personal information, as it does not personally identify you or any other user. Additionally, we may aggregate personal information in a manner such that the end-product does not personally identify you or any other user of the Website, for example, by using personal information to calculate the percentage of our users who are in a particular area. Such aggregated information is considered non-personal information for purposes of this Policy. Please note that if we combine any non-personal information with personal information the combined information will be treated by us as personal information as long as it is combined.

Information Sharing and Disclosure

We limit the sharing of personal information about you under the following circumstances:

When the law requires sharing we will always cooperate with law enforcement.

Products or Service Requests – When submitting a request for a product and/or service offered through the Website, you will be asked to provide certain personal information such as your first and last name, address telephone numbers, and email address etc… Please contact us for questions regarding disclosure.

Subsidiaries, Parent or Sister Companies – We may share personal statistics and demographic information that we collect about you with our sponsors or affiliated service providers in the effort to provide services to you.  For example: You cannot book a boat ride if we do not have your name and contact information which is given to your tour boat captain.  The captain is providing services but is not affiliated directly with CityofSurfSide.com.

Surfside Businesses and partners – In addition, other services that may be offered through the Website or related web pages, such as the processing of cell phone and internet product requests, may be operated by third-party business partners to help us complete requests. In all instances where the service is operated by a third-party business partner, if you choose to submit information to that third party the collection, use and disclosure of your personal information will be subject to the third party’s privacy policy and we will make effort to help assure you know about providing information to third parties and not to CityofSurfside.com. This will usually be clear because the Website address will not be a CityofSurfside.com address in your browser.

Suppliers – We sometimes disclose information we collect to companies that operate various services for us such as providing certain product functionalities such as our hosting company. These vendors with whom we have contracted have access to information needed to perform their functions or to complete the transaction you requested.
For example, booking an event or activity.

Business Transfer – As with any other business, it is possible that the Company in the future could change, merge with or be acquired. If such an acquisition occurs, the successor company would have access to the information maintained by the Website, including your personal information customer and business account information.

Advertising on the website and Third-Party Ad Servers

You may receive advertisements for the Company from third parties. For instance, when visiting a third-party website, you may receive a “pop up window advertising CityofSurfside.com. Please note that such advertisements are served by the third-party website that you have visited and are not controlled by the CityofSurfside.com. In addition, advertisements may be placed by third-party ad servers or ad networks such as Google, AOL, Yahoo, Double Click, etc.. These companies may employ Cookies and action tags or Pixel Tags to measure advertising effectiveness You may find more information at the website of either the individual ad network or the Network Advertising Initiative.

Offering Choices

Upon registering to use our service, we may periodically send you newsletters and other emails with new offers, products and promotions. These emails may contain Announcements, offers and/or promotions from CityofSurfside.com, Subsidiaries, Parent or Sister Companies, affiliates or other third parties that we think might be of interest to you. You have options with respect to these marketing emails. If you do not wish to receive these emails you may opt out:

  • Follow the instructions located in the email you receive to unsubscribe from future emails.
  • Send an email in which you state your request not receive marketing emails.
  • Use the contact us form and enter your email address to unsubscribe.

Third Party Advertisers

Please note that the Company can only control its own mailing list and policies Third-party advertisers maintain their own systems and may send communications that advertise our services. If you receive emails from third-party advertisers that contain advertisements or promotional offers for CityofSurfside.com or its Subsidiaries, Parent or Sister Companies, you may need to contact these parties directly, or follow the unsubscribe instructions in their emails in order to stop receiving their email communications.

Security

The security of your personal information is very important and we take a number of steps to safeguard it.

  • We limit access to personal information.
  • We maintain physical, electronic, and procedural safeguards to guard personal information.

Children’s Privacy

CityofSurfside.com provides information and services. You must be at least 18 years old to use the Website. This Website is not directed to individuals under the age of 18, and we do not knowingly collect, use or disclose personal information about visitors under 18 years of age. If you are under 18 years of age, you can use the services offered on the Website only in conjunction with a parent or guardian.

Warrantees

We do not represent or warrant that the Website, or any part thereof, is appropriate or available for use in any particular jurisdiction for any purpose. We make no warrantees. Any products or services may have their own warrantees outside the control of CityofSurfside.com. Anything provided is as is where is with no guarantees unless stated by the manufacturer. You accept this and hold CityofSurfside.com harmless. Most products and services have a variety of inherent risks. You could get bumped, cut, bruised, electrically shocked etc… You assume all risks.

Removal Of Your Information

We will remove your information upon request. Some Federal and state regulations may require that we maintain all information offline (including your personal information) submitted through the Website for various time periods in which we will comply to our best ability.

Questions and Suggestions

If you have any questions, concerns or suggestions about our Privacy Policies, you may contact us via email or contact us forms. mailto:RnR@cityofsurfside.org

Changes to Policies

The Company may update or modify Policies from time to time. If there are material changes in how the Company will use your personal information, we will post such changes. You will be notified if possible about any of the material changes affecting the use of your personal information and may be asked to opt-in for continued use of the website and to the use of personal information. If you do not agree with the changes to how your information will be used, please do not continue to use the Website.

By using the Website, you signify your acceptance of the Privacy Policies and the use of your personal information as outlined. If you do not agree, you do not have to use or visit the website.  We reserve to right to refuse service or listings to anyone.

We sincerely hope you understand everything on the website is intended for mutual benefit and designed to help fulfill the goals of having your family having a great vacation at Surfside Beach.

Thank you and come back soon.

Reserve Your Activity